Terms of Service

  1. Acceptance of Terms

    By accessing WalletToJMD.com and initiating a transaction, you agree to be bound by these Terms of Service. You acknowledge that our service is a digital currency exchange/intermediary service and that once a bank transfer is initiated to your provided details, the transaction is considered final and irreversible.

  2. The 24-Hour Processing Guarantee

    • Processing Time: We aim to complete transfers within 24 hours of receipt, verification, and confirmation of your PayPal payment.
    • Eligibility: The 24-hour window begins only after:
      • PayPal funds are fully cleared (not "Pending" or "Held");
      • All KYC/verification checks are satisfied;
      • Accurate banking details have been submitted.

  3. User Responsibilities

    • You must provide accurate and complete account information.
    • You are responsible for ensuring the security of your PayPal account and bank details.
    • You agree that you are responsible for any fees that your bank charges due to the transfers.

  4. Strict Refund & Finality Policy

    • No Refunds for Completed Transfers: Once WalletToJMD.com has initiated the bank transfer to your nominated Jamaican bank account, the service is deemed "Fully Rendered." Under no circumstances will a refund be issued for a completed transfer.
    • User Error: We are not responsible for funds lost due to incorrect account numbers, name on account, or bank names provided by the user. These transactions are non-refundable.
    • Service Failure Refund: A refund of the original transaction amount is only available if WalletToJMD.com fails to initiate an eligible transfer within 24 hours due to our own internal error.

  5. Exclusions & Third-Party Delays

    The 24-hour guarantee does not apply to delays caused by:

    • PayPal Holds: Any "21-day holds," "security reviews," or "pending" statuses imposed by PayPal.
    • Inter-Bank Delays: Delays caused by the ACH/RTGS system or the receiving bank's processing times (e.g., NCB, Scotia, etc.).
    • Compliance Checks: Mandatory anti-money laundering (AML) reviews.

  6. Fees and Payments

    • Fees are calculated and shown before you confirm the transfer.
    • You are responsible for any "Incoming Wire" or "Service Fees" charged by your specific Jamaican bank.

  7. Limitation of Liability

    • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our service.
    • Our maximum liability is limited strictly to the service fee paid for the transaction.
    • We are not liable for any exchange rate fluctuations that occur during processing.

  8. Changes and Contact

    We reserve the right to modify these terms at any time. For questions, please contact us.

Last Updated

Febuary 26, 2026.